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Robert Hoffman – Fleetwood, PA

“I had driven past Hermy’s hundreds of times and never thought twice about stopping there. I was looking for a bike and they had one advertised online. I drove up and I was surprised at how big the building is and how much stuff they have in stock. I didn’t think it was that big of a building from driving by. Any how I was blown away by the way I was treated from the time I walked in the door. I had been to several other shops looking at bikes and non of them made me feel like they cared if I purchased anything or not. I was treated very well at Hermy’s from the start. In fact everyone I have met and talk to there has always treated me the way I would think everyone would want to be treated, with respect and like a friend. I did end up buying the bike a few weeks later. The sales person Bob was awesome to work with as was the person that did the notary work. Bob had taken time to show me around the different department and everyone I met treated me good. I ended up buying some other stuff there and they helped make sure I got everything I wanted and pointed out some stuff I didn’t know that will help keep me safe when I ride. The parts department was great looking up parts that I was thinking about buying again treated well. Recently I called the service department because I was having a little issue and wanted to make sure it wasn’t something simple that I was overlooking. They never made me feel like I was wasting there time. He gave me some ideas and things to checkout. I checked the stuff he told me to and it didn’t fix the problem. I called him back to get some more ideas and to let him know what I had tried and didn’t work. He again took his time and gave me a few more ideas. I am almost positive that with his help I figured out what the issue is. I ordered the part and hope to be out riding again soon. I am so blown away by the way they operate that I recommend them to everyone I hear is looking for a bike!!! I wish more places operated like they do!!”

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