“I just bought my first bike, a Triumph Street Twin, from Hermy’s BMW and Triumph and I couldn’t happier. The staff there was amazing, especially Bob Lilley, with helping me through the process without ever pressuring me. It felt great to purchase a vehicle without a salesperson breathing down my neck. He answered the questions I had, left me to check the bike out, asked if I wanted to test ride it, asked how the test ride went, all without presurring me to buy it. Which I did anyway. On the way home a turn signal light went out on the rear. I called Bob the next day and instead of asking me to ride the almost 2 hours back to the shop to get it replaced he said he would just send it in the mail. That’s great customer service, I plan on going to Hermy’s BMW and Triumph for all my motorcycle needs. Thanks again to Hermy’s BMW and Triumph and Bob, I love the bike!”
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